Mayank Pratap

213 POSTS 12 COMMENTS
Co-founder of EngineerBabu.com | Writer at Entrepreneur, Hackernoon | Helped 100+ founders build awesome Web & App products| 30+ funded, 2 selected in YC 16 & 17

We work with Startups & We are happy

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We work with passionate founders, not Big companies, someone product-focused, mission-oriented, decision maker. The choice we made then and have stuck to ever since.

Industry leaders advised me, “you should not work with entrepreneurs, because they have a small pocket, they demand more, bit confused, Mayank! Why you risk your business with unstable entrepreneurs”.

We found ourself energetic; we got goosebumps when we won together when they raised $10MN investment when they selected in Y-Combinator.

We work with startups because:

  1. No one is trying to make their Boss happy 🙂
  2. They want to make some change in the industry; they want to disrupt the conventional way.
  3. They listen to our ideas; we feel we are working as teammates rather than service providers.

We don’t work with big Enterprises

  1. Because I don’t like wearing coats, leather shoes in a meeting. I am the guy who wears slippers, always ready in half pants.
  2. Too many documents, process, conversation predominate, and decidedly less is done!
  3. Long calls and writing MoMs (Minutes of meetings) are time-consuming and tedious.

Limiting our customers to small companies was also philosophical — some might say counterintuitive — decision about the kind of business we wanted to run.

Why say no to such big money?

There are two reasons. First, we wanted to build a self-managed fast moving software company. One that doesn’t rely on a large sales force to move that doesn’t need an army of key account managers keeping the whales happy. That doesn’t require us to offer extensive training for something that’s been specially made for hundreds or thousands of people at the enterprise level.

Saying yes to a company that might increase our revenue by 100x would require us to create staff infrastructure to support that suddenly.

We believe there’s strength in numbers. Not large numbers of dollars, but large numbers of customers. We’d much rather have hundreds of thousands of companies paying us a small monthly payment than a few vast accounts covering that same amount. A diverse customer base helps insulate you; a few large accounts can leave you vulnerable to their whims.

Over the years, we have said no to a bunch of companies, institutions, and even world leaders we admire. We don’t want to bank all our risk on a small collection of big companies that require customization or special treatment. We don’t want to lose 20 percent of our business if one big account goes away. We don’t want to push the business in the direction, someone, big prefers at the expense of the small companies we love so much.

Some might wonder, “Why not just do both — sell to small businesses and also have a group of people dedicated to servicing big businesses?”

First of all, we believe if you have a large pool of customers all paying you roughly the same amount, as against a small handful of customers paying you 100x that much, you’re no longer a free company . You’ll do what they say because they pay.

Rather than being a two-headed company with two different cultures that are worlds apart, we believe small is beautiful and startups have the potential to energize our team. Selling to small businesses and selling to enterprises require two very different approaches. That’s because small businesses are so different from enterprises culminating in two sets of people with two very different methods or procedures.

We’d rather focus on one — the massive number of companies around the world that have fewer than 100 employees (and most fewer than 20). That’s more than the perfect sweet spot for us.

How to Market Your Startup: 101 On Essential Marketing Tips

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Are you wondering which startup marketing ideas work best? Is your focus now on how to market your startup?

Is your startup looking for some awesome marketing hacks? Or are marketing startups trends for 2019 a focus area?

Perhaps you need to evaluate which business strategies for startups work best? Or what the go-to marketing strategy for your startup should be?

If you have these questions, we have the right answers presented in this blog for you!


how to market a startup

As much as one might wish, starting your own startup is not an overnight phenomenon. After all, Amazon was not built in a single day! When it involves marketing your startup, what do you do when the ideas are big and the budget is small?

Moving in the right direction, without spending sweat equity and crafting strategic campaigns is next to impossible. If you’re in business, these startup marketing ideas can be the way out. Other people will advocate and share your marketing messages only if they believe in you.

So, how do you market your startup in 2019, when Millennial shoppers are discerning digital natives and the tech-savvy age has fostered a plethora of marketing tools and technologies? Startup marketing hacks can only take you so far.

You need to invest time, money and effort too.

Here’s the 101 on how to market your startup and win big:

Startup Marketing Strategies

#1 Grow Your Email And Lead Generation Lists

For marketing your startup, your website is your 24/7 marketing platform. Business strategies for startups apart, utilizing the landing page or opt-in forms on the website is the key here. Offer potential subscribers and leads incentives for signing up.

#2 Publish Exceptional Content Frequently

how to market a startup

Along with networking and social media, marketing your startup is also about tapping the power of data, in the age of the customer. Content coverage should be wide and interesting. General niche areas are essential, but you need to write content relevant to customers. Post content readers would like to share with significant others. Do SEO research. Your blog should contain keywords that help it to rank above others. So, making the content friendly for users, as well as search engines is a must here. Consumers have a lot of questions, and if you can offer answers that resonate with the target audience, you can generate record views, phenomenal traffic and incredible sales. If numbers do the talking for you, consider this: Blogs generate 126% times the lead for startups that have one, as opposed to startups that don’t.

#3 Leverage Bigger Audiences Through Guest Posts

how to market a startup

For a large SEO footprint down the path, you need to leverage guest posts. Along with your startup blog, you need to reach out to noted bloggers who offer you a chance to write guest posts for them. Include the link to your business website once you craft a compelling and powerful piece of content for them, and watch the traffic flow in.

#4 Don’t Let Leads Go Cold!

Once the list of subscribers or leads is ready, make sure you send out updates and newsletters. This will keep customers interested and motivated to catch up with you. Include links to great content subscribers can follow and share with others. Use emails to further build engagement with customers. All the difference will come from making customers feel valued and appreciated.

#4 Think Social, Go Global

Social media is everywhere and over 2.4 billion users worldwide tap this channel. Your business should do so, too. For brands that seek to join the conversation, platforms like Twitter and Facebook offer incredible opportunities for growth. Your go-to marketing strategy for startups must include social media channels, therefore. But not all social media platforms are equal. Choosing strategic channels that yield returns on investment matter.

Leverage social media in ways to amplify the content you create. Work on channels that really help your startup brand to grow. Post relevant content people will want to share. Engage with audiences by responding to likes, comments and shares.

For visual products, Instagram is the perfect platform. LinkedIn and Twitter excel as channels for B2B marketing. Pinterest is another powerful image sharing site for visual products, as does Flickr. Facebook works best for B2C startups and Quora’s great for B2B lead generation.

Often, the easiest way to go global on social is to start local, by making posts on local Craigslist communities and discussion forums. Local directories also serve as a useful medium for marketing your startup.

how to market your startup

#5 Try Event Marketing

Speak at local events like Chambers of Commerce meetings, rotary club events, exhibitions, conferences and corporate gatherings. This can gather a vast number of viewers in a remarkably short time. It can also establish you as an expert in the field. Promote your startup brand at crucial events by selling or giving away content.

#6 Market Your Startup On Online Sites

Online e-magazines and sites are a wonderful way to attract relevant audiences and target niches, whether you’re in the B2B or B2C field. There’s Hackernews, TechCrunch, Mashable, SpringWise, Crunchbase, VentureBeat, Vator, FeedMyApp, AboutYourStartup, RateMyStartup, AppVita, TheStartupPitch and StartupTunes. For a phenomenal audience reach, try social media channels like Reddit.

#7 Move Past AdWords, Generate Referrals

Through word-of-mouth marketing, brand advocacy and referrals, you can easily generate up to 30% more leads for the same cash and traffic generated, according to research. Further, a staggering 92% of consumers base buying decisions on personal suggestions and recommendations. While PPC marketing remains an effective way to reach out, it requires a lot of money to test, learn and fine-tune campaigns. On the other hand, generating a buzz through brand evangelism costs nothing and is way more effective.

#8 Work On Customer Experience

Even in a wired world, connectivity is not the only target for startup brands looking to grow. Essential startup marketing strategies must also focus on connecting individuals in ways that are rewarding, enriching and build credibility and trust in the brand. Online reputation management remains one of the most crucial startup marketing hacks out there. Want a good brand story to resonate with clients? Then, live up to your brand narrative! It’s as simple as that.

#9 Diversify your Marketing Messages

Email marketing remains an essential strategy for low-cost, high-impact startup advertising. But even channels like these will only work their magic when you craft promotional messages that add value to the customer. Diversify your emails with non-commercial guides on how-to articles, infographics and even videos. Advertorial emails cannot boost interaction; building a compelling storyline can!

#10 Build A Sense of Community

For promoting a we-feeling, Generation-Me increasingly values local engagement and interaction. So, sponsoring a local event or social cause can especially help your startup to be discovered by potential prospects. Signs, banners, marketing collateral can be paired alongside the event to generate viewership and a solid sales pipeline. But do note that you should sponsor events relevant to your operations. Don’t let market share slip. Give users a sense of value through such community building initiatives.

You can even create content targeting a specific niche audience for maximum impact. This strategy was effectively used to raise user count by Dropbox overnight. The founders created a Dropbox video, featuring memes and humor as an effective engagement tool. The result? The video went viral, launching the software in a big way and raising the number of people on the DropBox waiting list to 75K from just 5K in 12 hours.

#11 Demonstrate How Effective Your Product Is….By Using It!

For startups that rely on user input, gaining traction could be about demonstrating how effective the product or service on offer is. When Quora was a startup, its founder Adam D’Angelo was one of its biggest users. He answered a lot of questions to start with, setting the stage for more in-depth responses from experts. And the strategy worked! Quora is now one of the leading online communities for any kind of insight or input.

#12 Induce an Element of Gamification

Or in plain simple English, run a contest! Contests were successfully used by YouTube to don the mantle of the world’s biggest video sharing site. Their secret sauce was a contest offering free iPod Nanos to users who upload videos and invited friends. Facebook remains a powerful channel, where contests can even be held for free!

#13 Leverage Brand Partnerships

If your startup is too small to draw big audiences on its own, rely on the star power of big brands. For example, with the launch of Android 4.4, its developers created a partnership with candy maker KitKat. Through the collaboration, each brand was able to expand its reach and grow to tap the audience of the other. A strategic partnership could be the key to winning the minds and hearts of the consumers, not just their wallet-share.

#14 Cash In on a Flash Mob

Guerrilla marketing strategies like opting for a flash mob can be an innovative way to promote your brand. Think outside the box and choose an awesome site for the flash mob event. That’s all you have to do. As for the results, consider that department store Sears used a flash mob to promote their jeans giveaway and even got a viral video in the bargain.

According to the US Labor Statistics Bureau, 50% of startups fail within 5 years. Cutting-edge ideas like these can help you to disrupt the market and get the agility you need to thrive, not just survive.

#15 Don’t Just Sell…Engage With Customers, Too!

Move past the urge to sell, and instead, engage with customers. Build a brand value and identity by showing support for online followers and communities. Share content that appreciates your brand. Share ready URLs, branded badges and innovative content can help you to carve a niche and build industry credibility.

Marketing on a Budget? Here’s What You Need to Know!

For many startups without the luxury of a big budget, the remaining cash positive is a challenge. If you’re more about brains than budgets, it makes business sense. After all, startups need to invest in salaries, office leases, raw materials and operational costs, too, while staying afloat. Close to an estimated 80% of entrepreneurs have no idea about measuring marketing strategy effectiveness. So, if you have no idea what works, here are affordable startup marketing strategies you can bank on:

Let Customers Do Marketing!

Brand advocacy, brand evangelism, brand ambassadors – the terms are many, but the meaning is the same: Your customers do marketing for you. It makes sense in a market where customers trust products referred by friends 4x times, as against staple, boring ads. Personal recommendations form the core of cost-effective marketing.

Release New PRs

Press releases remain an effective way to get your brand published in major publications and pick inbound links along the way. PR sites like SourceBottle and HARO/Help a Reporter Out are great for connecting with leads and journalists who will promote your brand for free!

Move Beyond Blogging

In the present digital age, there exist n number of ways to tap content marketing, such as podcasts, videos and infographics. Today, it’s all about optimizing for visual impact. Such content media have the power to enhance brand reputation, increase inbound traffic and complement other strategies.

Design Messages for Consumers …And Search Engines

Spending a lot of time writing an article for your blog? Utilize some of it for SEO, then. Identify relevant keywords to attract massive traffic to the site with low competition. The site can be then tweaked to include such startup marketing strategies for growth.


Final Word

Whether you want to go viral or build a stellar online brand, these tips, tricks and strategies can help your startup to soar. In the words of marketing strategist Seth Godin, when your startup seeks to thrive in “a crowded marketplace, fitting in is a failure.” So, work on a go-to-market strategy that sets your startup apart. Because success in startup marketing is all about standing out, not blending in!


Startup Starting Out? How to Start a Company in the United States!

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start a startup in USA

Looking to start a startup in the United States? Are you in search of the perfect startup opportunity?

How easy or hard is it to open a business in the US?

What are the basic procedures involved?

What strategies can help you most?

All this and more will be answered today on this blog, where we cover how you can start your very own startup in the United States!


how to start a startup

Failure can easily be the stepping stone to success, especially in the business world. For a game-changing startup, a lot of aspects need to be looked into. There are so many things you need to watch out for, too.

But first of all, let’s see what the advantages of successful startup companies in the US are. By founding a US-based company, here are the advantages you will get:

  • You can open a business bank account in the United States.
  • You can access US payment processing accounts like Stripe, Amazon FA and others.
  • You’ll enter the profitable US market.
  • You’ll also brand your startup on a global scale for US-based and international customers.

 

If you’re a non-US resident or non-US citizen, starting a business in the USA for foreigners is easier than you think. It’s not crucial to be a citizen or an American resident or even hold a green card to start a corporation or an LLC in the United States.

Steps To Start Your Startup In USA

Walt Disney remarked that the best “way to get started is to quit talking and start doing.” So let’s dive deep into how to start a startup in the United States.

how to start a startup in USA

Step#1: Choosing Your Company’s Structure

Starting a US-based startup as a foreigner requires hard work and preparation. However, it is easy to register your company and open a business. The primary step here is to decide which structure your company will opt for. Most foreign nationals choose C-corporations, as these expand through unlimited stock and are attractive for external investors.

The downside? Profits are taxed twice as dividends to shareholders and at corporate levels. The advantages for corporate shareholders include lower dividend rates.

As long as the US company is not holding real estate, the corporate parent company won’t be shelling out capital gains while selling the startup. The structure, further, shields business owners from direct tax scrutiny.

However, for this shield, owners are doubly taxed. However, salaries, pensions, and other expenses can be used to lower corporate income and eliminate double taxation. A limited partnership is the best business structure based on the particulars of tax laws. A limited partnership offers limited liability for partners without management control. Further, profits are passed onto members.

Therefore, you need to take care in choosing the right business structure, for it influences everything from everyday operations to taxes, assets risks and much more.

Limited Liability Companies

These are the best choice for residents, as well as non-residents. LLCs are, in fact, the most common business type in the US, especially for non-residents.

Pros:

  • The key benefit of an LLC is that it protects personal assets from lawsuits and business debts.
  • LLCs also offer simpler, and more affordable structures for taxation purposes.
  • This is because it follows a pass-through taxation system, whereby earnings pass through to personal income taxes and you save on filing costs.
  • Especially if you’re starting a startup alone, and making less than USD 80K annually, this is the corporate structure you should choose.

C-Corporations

This one’s a strictly non-resident choice. US residents should not opt for C-Corporations. The reason why it makes sense for foreigners looking to start a US-based business is that it attracts investment opportunities and offers shares for the company. So, what’s the catch? Double taxation is the pitfall of forming a C-Corporation. It’s still a great option for these reasons:

Pros:
  • C-corporations work out better for investors, as investors hold shares without bothering about tax issues until they sell later down the road.
  • Those who seek to transfer shares to investors or company employees easily should definitely opt for this company structure.

S-Corporations

For US residents, this corporate structure is the best choice. It is an eligible domestic corporation that avoids double taxation, unlike C-Corporations. This type of company is not permitted for foreigners. However, for American residents, it is a perfect choice.

Pros:

  • For those making more than USD 80K per year, S-Corporations are better as a tax-saving device. With S-Corporations, self-employment taxes can be avoided saving 15.3% of the income.
  • The difference between LLCs and S-Corps is the pass-through tax.
  • For LLCs, taxation is either at the federal level for sole proprietors or partnerships for multiple levels. Money gained or lost by the LLC passes onto personal tax return and is taxed there.
  • With S-Corporations, salaries can be disbursed as a tax saving device. However, non-residents cannot be shareholders for S-corps.

Sole Proprietorship

Sole proprietors are the simplest business type and do not require formal filings. Businesses are automatically considered as a sole proprietorship when business activities are undertaken, but no registration is carried out. The only issue? You’ll be liable for all business matters, which means your business assets and liabilities are not separate from personal assets and liabilities. So, if there are business debts or obligations, it becomes your personal responsibility to deal with these.

Know the Rules!

For US residents, doing business in any other state outside of the state where there is actual presence means you have to register the business in the home state, too.

You need to let home states know you are operating foreign LLCs in their state, so you will end up paying filing and annual fees in both the states.

To avoid this, residents should form LLCs or S-corporations where business is physically conducted. For non-US residents, check if the state allows the following:

  • Non-US citizenship requirements
  • No member listings with the state
  • Cheaper annual report fees
  • Foreigner friendly laws

 

For example, foreigners can set up an LLC in Wyoming, USA and live anywhere in the world, while operating a business here. If your company operates in more than one US state, as a foreigner, you can incorporate the company in any of the states, but registration is essential to do business in other states.

This involves a process known as Foreigner Qualification. An LLC or C-corporation formed in one state and incorporated there must qualify as a foreign corporation in another do legally do business there.

So, it’s not as simple as it looks!

Step#2: Register Your Company

What’s the next step? Well, the company’s business should determine its location ideally. If one state dominates its market-share, it is better to incorporate the company there. Forms and other requirements vary across states. However, the general procedure is as follows:

  • Company principals choose a unique name.
  • They select registered agents to receive legal papers for the company. In certain states, a company with a physical address can serve as its own agent. But in other states, like California, this is now allowed.
  • Companies then fill out a certificate of incorporation which contains:

– corporate name

– name and address of the registered agent

– the total amount and par value of shares the corporation is authorized to issue

– name and mailing address of incorporators.

Once the business is incorporated, a report is filed and a franchise tax is paid.

LLCs, as well as corporations, must have a registered agent with a physical address and not a postal office box, during normal business hours to receive critical business documents.

Registered Agents receive legal documents and official papers on behalf of the company. They must be located in a state where one registers.

Registered agent services are generally preferred, as you cannot use a mail forwarding or PO box service. Additionally, the registered agent’s address cannot be your business’s legal address or even mailing address.

Here are the requirements for registered agents:

  • Must be physically located in the state of incorporation/formation
  • Must be present at the address during business hours.
  • Must have their name and address kept current with the state.
  • Must be okay with their address becoming public and searchable.

Shop for registered agents, most of whom levy fees from USD 50 to 100 annually. This is a recurring fee which must be paid every year. How long it takes to register the LLC or corporation is based on the state where the business is formed.

It can take anywhere from a single business day to 4 weeks, based on which state to form the business entity and how long the Secretary of State processes your request.

Patience may be a virtue, but speed is of the essence in the startup industry. So make sure you apply ASAP.

Step #3 Form an EIN/Employee Identification Number

To hire workers, open bank accounts, pay your taxes or get a business license, you need an Employee Identification Number.

Apply for this number with the IRS directly online, for best results, provided your company’s principal officer has obtained a separate TIN or Taxpayer Identification Number for the agency.

When the TIN is missing, you need to apply by mail or fax and enter “foreign or none” for the TIN number. EIN is also known as the Tax ID number and is issued by America’s IRS to identify the business. It’s like a social security number for your business.

Whether you want to start a business, open an account, apply for permits or licenses, hire employees and file taxes, you need an EIN. US citizens with social security numbers can apply online for EIN.

Step#4: Get a US-Based Mailing Address

Most American banks require a US mailing or residential address for opening a bank account. Your company or startup can also provide a business address for this purpose. US-based mail forwarding services can help you if you don’t have the physical presence in the US.

These service providers scan regular mail and send you emails which can then be forwarded to international addresses. Additionally, Form 1583 needs to be submitted from the USPS to authorize services to open your mail. For forwarding mail to the mailbox, you need to submit a change of address request to postal authorities.

Step#5: Open a US Business Bank Account

Once you receive your EIN, only then can you open a business bank account. To open a bank account, you need to personally visit the bank branch in the US. You can open a bank account for your business with your existing bank if you have a personal US-based bank account. Opt for leading players like BoA, Citibank or Wells Fargo for the best outcomes.

Make the US bank branch in your nation provide an in-person ID check required by the Patriot Act. Another option is to fly to the US and open a bank account in person, whereby you can even open a business bank account in another state than the one where the company is incorporated. You will need to provide a copy of articles of organization, ownership/operating agreements, passport and EIN letter from IRS for processing the bank account. Some banks also require TIN if the SSN is not there.

If you need a TIN, opt for ITIN services. Yet another option is to use online payment system Payoneer which allows the opening of a virtual US bank account to accept payments from US companies. It also offers prepaid MasterCard and the ability to accept ACH transfers from US companies.

Step#6: Open a Business Merchant Account for Accepting Customer Payments

The cost of opening a business merchant account is free. Once you receive the EIN, you can open a Stripe account or opt for other options like Authorize.net and Payoneer.com. Merchant services accounts can allow you to accept debit and credit card transactions from international US-based customers. PayPal requires an SSN number, so it’s a great option for US residents.

Step#7: Consider Insurance

Some businesses are statutorily required to make sure business and personal assets are protected through insurance. Further, the federal government requires businesses with employees to have unemployment, disability insurance, and workman’s compensation, besides additional insurance. Laws for insurance vary across states.

Step#8: Get an ITIN

For non-US residents without an SSN, an individual tax identification number is issued. ITIN is the personal tax ID number issued by IRS which requires individuals paying US taxes without SSN to fall into the system. All US banks require ITIN or SSN to open bank accounts. Additionally, ITIN is essential for PayPal or Stripe accounts, mortgage, and financing, apartment rental, complying with US federal tax for earning income in the US, filing tax returns if taxes are owned or even helping employers to get a job.

Step#9: Meet Tax Requirements

In this context, LLCs have a benefit because they are not directly taxed. For being taxed, you need a dependent agent which furthers your business in the US, as against administrative agents., along with a US-based office. When you work and pay taxes in your home country in other cases, tax treaties will circumvent the US rights to taxation. All foreigners with LLCs must file 5472 US tax returns for disclosure, though, even if they don’t own taxes. This is for companies with reportable transactions like the exchange of money or use of LLC properties by foreign owners/related parties. Annual fees should also be paid on time.

Strategies for Startups in the US

  • To race past competitors, startups need to start out with confidence. Starting out is important, whether it’s writing the first line of code, sketching the product, registering the domain or designing the prototype.
  • Besides this, you need to know how to sell differently or better, rather than just selling something new or revolutionary. Sam Walton of WalMart, for example, sold items you could find in a convenience store and made a success of it. Entrepreneurial innovators are few and far between. The key point is to start selling, even if your product is not the next big thing.
  • Hire affordable talent. For this, remote workers could add enormous value.
  • Find a co-founder who is as hardworking and passionate as you. Venture capitalists, angel investors or PE firms are likely to invest in startups with a co-founding team, rather than just an individual.
  • Don’t focus on just cash, because quality solutions will earn you a steady income. Whether it’s funding, capital or business lending, or even pricing models, you need to move past the dollar bills and see the growth potential of your firm.
  • Marketing is essential for selling your product in present times. Even the best products require marketing. A startup is about understanding what your customers want. Your business can either survive or thrive depending on receptivity to products or services.

Conclusion

Starting fast does not mean scaling fast. Have the tenacity, persistence, and grit to persevere in the face of obstacles. See each hurdle as a challenge and an opportunity for growth. As Tony Hsieh, the CEO of Zappos says: Chase the vision and not the cash; the cash will then end up following you!


 

Advantages and Disadvantages of Shopify

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What are some of the significant advantages and disadvantages of hosted platforms like Shopify? Is a hosted platform an ideal solution for my business?
How does the pricing structure of Shopify compare with other hosted platforms like WooCommerce or Volusion?
Is Shopify ideal for my business?
Can Shopify scale?
Is Shopify efficient and reliable?
Stay tuned as all these questions will be extensively answered in this blog.

Undoubtedly, Shopify is an excellent eCommerce platform for businesses that are looking to build an online store.

Being an outstanding platform doesn’t mean it is ideal for every business use case. There are certain limitations that platforms like Shopify have which must be considered before finalizing on the most appropriate one.

There is a constant debate amongst eCommerce enthusiasts regarding which platform is the best-suited for any business.

These lines suit the occasion the best,

What works for me may not work for you,
and what works for you may not work for me,
So, let’s mind our own business (literally!).

Now, let’s have a look at some advantages and disadvantages of Shopify. We will also be covering what business use-case should opt for hosted platforms like Shopify.

NOTE: This review is unbiased and is based upon evaluating several parameters to present our readers with valuable information regarding its primary advantages and disadvantages.

Let’s dig in…

Pros

1. Simplicity

One doesn’t need to worry about a damn thing if one employs Shopify.

The primary goal of any business owner is to increase sales without being bogged down by technology and other administrative tasks. Businesses generally avoid wasting their valuable time on handling technology when they can focus on making sales and acquiring clients.

Thus, the significant advantage which Shopify provides for such businesses is overall assistance in managing the store’s technological requirements. Shopify also provides a clean and crystal clear interface.

Let’s take an example of a popular functionality of Shopify,

Shopify has a “Buy button” functionality which let users use Shopify as a ‘Point of Sale (POS)’ or ‘Inventory’ option. This allows customers to simply click to buy your products across multiple social platforms online like Instagram, Facebook, Pinterest, WordPress, and Tumblr.

This sort of functionality would take-up a lot of time for self-hosted platforms to implement, whereas it is readily available in Shopify.

2. Customer Service

Customer service can be touted as one of the primary reasons that customers love Shopify. When you opt for building and running your store all by yourself (with something like WordPress and WooCommerce) you don’t have anyone to turn to when things go awry. The developers charge a bomb in consultation charges, and online forums are often unresponsive.

Shopify has an enormous database of FAQs, email & chat support, along with phone support, most importantly with a knowledgeable rep on the other side.

When you are focused on running your eCommerce store – this safety-net of continually having someone at your back with answers is worth the Shopify subscription price alone. So on this point, Shopify especially shines.

3. Security

One of the significant challenges of running an online store is that you have two requirements from your host – Firstly, you need it to be screaming fast, and secondly, super secure, if you are processing credit cards.

Several studies conducted over time shows that a customer will wait utmost 4 seconds for a site to load before leaving. Basically, for every 1/10th that a customer expects for your page to load is a second that they might instead leave and go to your competition.

An efficient all-in-one solution like Shopify streamlines the security and compliance side of the business and covers a whole range of issues like hackers, compliance, caching – which often comes up with hosting an online store. Shopify pays bounties to Cybersecurity experts to hack-proof their systems.

There are a variety of factors that go into website speed, and Shopify can handle speed & security efficiently and effectively. They provide 100% SSL, keep their sites fast, and at the same time integrate with payment providers well so that one always get paid, and customers are never waiting for the page to load.

4. Many choices for storefront themes

Among Shopify main advantage are the beautiful storefront themes they provide. They can design your website to look elegant and professional, which helps in retaining customers. They boast a wide range of design templates for almost every business needs like Jewelry & Accessories, Tech, Art & Photography, Food & Beverage, Furniture and so much more. Each theme is carefully designed catering to the desired audience.

You have the option to filter them and choose whether they are mobile-only or responsive as well as use free or paid themes.

5. The App Store

Shopify comes packed with a ton of built-in features. However, every business has different requirements which cannot possibly be accommodated at once. Addressing this anomaly – Shopify took a page from Google and Apple by starting its ‘Own App Store.’

Apart from their core features, businesses can now download hyper-specialized apps which plugs-in to your Shopify platform and provide you with the desired feature. This makes the platform light-weight and at the same time provides the required features which cater to your specific business needs.

Shopify, by default provides the platform with a list of core features, additionally it enables developers to offer specialized products that plugin seamlessly with Shopify platform.

Some of these apps are paid while most of them are free. Let’s have a look at some of the best Shopify apps which can help in increasing sales.

a. OptinMaster

  • OptinMaster can be touted as one of the best Shopify apps out there. It is an instant way for businesses to generate leads and increase sales. Optin has proven to instantly increase sales of business like Cosmetic Capital by 300%.
  • Price:Starts at $49/month
  • Features:
  1. Targeted promotions (like free shipping banners, sales, etc) to visitors based on device, referral source, onsite behavior, and location.
  2. Integrations with your popular email marketing, CMS, and CRM platforms.
  3. Reducing cart abandonment by gathering email-ids or showing an offer just before visitors leave website.
  4. Retargeting campaigns to improve conversions with onsite retargeting

b. Referral Candy

  • Referral Candy is a top-notch network marketing application available on the Shopify app store. It gives customers incentives to refer to their friends. There are multiple options of reward selection, which can be availed in any form.
  • Their system includes automatic reward delivery, referral reminders, and dashboard where one can track referrals.
  • Price:$49/month
  • Features:
  1. Automatic reward delivery
  2. Referral reminders
  3. Referral tracking
  4. Lifetime referral incentive

c. Plug in SEO

  • This app is our pick for one of the best free Shopify apps because it helps you find, troubleshoot, and fix SEO (Search Engine Optimization) issues, so you drive more web traffic to your eCommerce store.
  • This free application automatically looks for issues with page titles, Meta description, focus key phrase, speed, structure, and more. It also includes code snippets which you can use to fix any problems yourself.
  • There is a pro version which cost $20/month and provides additional features like structured data support, bulk editing, and multilingual SEO.
  • Price: Free
  • Features:
  1. Meta description assistance
  2. Meta tags assistance
  3. Most used keyword identifier

d. Printful

  • Printful provides on-demand designs for merchandise such as T-Shirts, bags, mugs and a variety of other products. They possess in-house designers who can help create products for you. In this way, you don’t need to warehouse your own product and can simply appoint Printful to do it for you.
  • Printful directly takes orders from your store ships them out. There is absolutely no hassle of managing inventory or print-shipping labels.
  • Price: Varies depending on the product to sell
  • Features:
  1. On-demand product creation
  2. Inventory management

e. Chimpify

  • Chimpify is an all-in-one marketing platform for businesses of all sizes. It helps users to design websites, call-to-action and landing pages. Chimpify also provides statistics of the evaluated data.
  • Not all retailers need or even require email marketing for their business, but some can’t possibly go without it. It’s not a core feature of Shopify – but Chimpify integrates itself seamlessly with Shopify to provide all the above services.
  • With such setup in place – one doesn’t have to be bothered about finding developers every time if you want a specific feature. Some sort of application may probably be in the App Store, which is a lot cheaper and works exactly as advertised.
  • Over the past few years, the app store has turned into one of Shopify’s “hallmark features” that puts them way ahead of their direct competition.
  • It is not even fathomable for other platforms to pull this off correctly, but Shopify does it so efficiently and effectively. They have a business development team that works explicitly on developing new apps and bringing new developers to solve problems. Their App Store is a huge pro for the organization with different needs.

Cons:

1. SEO

eCommerce platforms majorly acquire customers through online search results.

Shopify Pros and Cons

For Example, Amazon gets 2.25 Billion Search Results online, and if you are a beginner in this domain SEO becomes even more critical.

The significant advantages of SEO for an eCommerce website are listed below,

  • To drive traffic to your site
  • A cost-efficient way to increase sales
  • To improve your customer base
  • Increase revenue
  • SEO gives recurring buyers
  • Builds brand identity

Understanding the buyer’s persona for your particular business use-case is immensely important for converting a lead to a customer.  A user would generally follow a designated pattern of writing to search for any product online.

Let us suppose James wants to purchase a mobile phone. For doing that he’ll likely search for details like product price, reviews of the product, reselling price, brand value, etc. So his expected query could look like,

  • Product Name + Price
  • Product Name + Reviews
  • Product Name + Features

Google usually takes three days to update your schema. So, if your schema is set at $100, and your product is priced at $70. You’ll likely lose customers because people generally click on the lowest price amongst options.

Thus, it is critical that your schema updates in real-time ai.end the changes in price are exhibited as soon as modifications are made.

My customer, James, was losing $1000/day due to bad SEO!

James owns an eCommerce website where he sells electronics. He gets 2000 inquiries in a day with an average order size of $100. James wasn’t even aware that he was losing $1500/day because of bad schema. His schema took 3 days to update during which he lost 30 customers costing approximately $1500. Customers deviated to a cheaper option witnessing higher price at James website.  

Are you making the same mistake?

I am sure you would visit the website quoting the lowest price. After all, a good deal is like money right in your pocket.

2. Poor CMS

Content marketing is an excellent medium for marketing for eCommerce stores. You can not only grow your brand and educate your customers, but also boost organic traffic and increase social shares.

The Content Management System (or CMS) of Shopify doesn’t let business owners publish rich content like blogs or vlogs. Although it possesses its own blogging platform – it is not the greatest, especially if you are used to WordPress. It may get the job done but it definitely needs to be improved upon. Besides, exporting blog posts is not a pleasant experience on Shopify.

The blog layouts in Shopify are quite limited, so if you want to do something unique, you’d have to set it up on another blogging platform like Tumblr, and then run it on blog.yoursite.com.

This can be a hindrance for the business owners who want to promote their products through content.

A good CMS is therefore critical to ensure effective marketing for your eCommerce website especially if content is your go-to marketing strategy.

3. Scalability – Not future ready

eCommerce solutions like Shopify and BigCommerce are perfect for small businesses considering their modest expectations in terms of sales and profits.

An online shop built on Shopify will witness scalability issues in the long run. As soon as your customer volume and transactions start increasing with time – You will need to switch to better solutions, as Shopify might not be able to cater to your expectations. Most of the hosted solutions including Shopify cannot efficiently handle eCommerce stores with millions of customers and a wide range of products.

While growing an online store requires scaling many metrics and areas including handling traffic – Many other parameters break down very quickly when you use a system like Shopify. The underlying architecture is simply not equipped to handle these use cases, and most importantly the plugins built for it are significantly worse. Besides, you will likely hit a brick wall at some point where you will require a complete revamping due to these inherent limitations.

Let’s take a perfect example of two products A, and B.

They both have almost similar specifications. They get featured on TechCrunch as the best product ever made. Thankfully, the team was expecting something like this, and they kept an inventory of 100,000 of both product A and B. They seem to be doing pretty well and by selling 20,000 units/day. Everything seems to be working like a fairytale.

Unfortunately, they are about to run in some major issue.

  • Some customers start requesting switching product A for B.
  • The accountants are unable to work as they aren’t equipped with a cost of sales or even a profitability chart.
  • Due to mismanagement, the warehouse team starts making mistakes by shipping by sending orders to the wrong customers. Some customers receive both A & B and some none!

How can Shopify resolve these issues?

The answer is NO. Shopify isn’t equipped with any built-in functionality to address such issues. Not even third party integrations can solve the purpose, and they eventually hang.

If Shopify breaks down even in such trivial use-case with just 2 products – There is no possible way where it would be able to scale up when your business grows to accumulate millions of users and thousands of daily transactions.

These restrictions in terms of design and code change are bound to surface.

Thus, to avoid the frustration and keep future expansion in mind, entrepreneurs generally choose to keep control in their hands by investing in custom solutions.

Hence, for someone who is looking to build a big ecommerce brand, partnering with experienced ecommerce developers and working on a custom ecommerce solution is the right strategic decision.

4. Product Search and Filtering

Shopify search mechanism isn’t as efficient as it should be. In fact, a majority of users operating on Shopify platform aren’t content with the search solution that comes with out-of-the-box version of Shopify.

Let’s understand this problem better with an example,

When you search for a “sneakers’, you will get back a listing of “Sneakers”; what you don’t get is the option to further narrow down your search e.g. the ability to narrow your search to only red sneakers. Besides, if you tried filtering down to red sneakers you’d be filtering across all products and not just sneakers.

Additionally, Shopify’s out-of-the-box version provides only basic search functionalities that does very little to assist the user. For instance, if you type the name of a product incorrectly, there are no results and no corrections, plus there are no suggestions whilst typing, which might otherwise avoid this scenario.

Even as simple as Men > Accessories > Bracelets level can’t be built within Shopify.

This is one of the major hindrances which Shopify users face with the platform. It is essential for online stores to organize their products in systematic hierarchy for SEO purposes, and Shopify’s inability to solve this anomaly efficiently is a major setback.

Wrapping Up

Shopify can be undoubtedly deemed as one of the biggest and most successful eCommerce platforms out there. And rightly so, it has successfully been able to build customer trust in short time. But that doesn’t mean it is right for businesses of every magnitude. There are a few flaws which may mar business owners not opt for this platform. However that doesn’t deem Shopify as an inefficient platform. It is one of the best platforms out there for small and medium-sized business owners looking to start out in the eCommerce marketplace.

It all boils down to the fact of what you are expecting out of this platform as no eCommerce solutions is perfect.

Engineerbabu helps in creating custom as well as hosted eCommerce solutions for businesses of any size. We can serve as the middle ground for organizations looking to start in the ecommerce domain or ones who are looking forward to expanding their offerings. Why we say this is because we’ve efficiently helped our customers scale up their eCommerce website to handle millions of users. Take a look at our case study of our eCommerce customer “Ondoor,” who now have expanded their offerings to cover 70 cities across India.

We can achieve this for you as well! Give us a call, and we’d love to guide you on this journey.

The Amazon Effect: How do Ecommerce Companies Make Money?

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Amazon is the ecommerce titan the industry has been waiting for. Net sales have been rising since 2014. In 2016, Amazon grabbed 70% of the total sales, and service sales have only been growing since then. For all those wondering is ecommerce profitable, the answer lies in Amazon’s undeniable success, so much as that the “Amazon Effect” has even entered the lexicon of industry analysts.

In terms of operating income, growth has been driven by high margins from service sales. Revenue sources, AWS services and Amazon Prime subscriptions have been rising at phenomenal rates, too.

A revenue generation model is a critical component of the ecommerce business plan. Anybody looking to understand how to start a successful ecommerce business needs to understand that making money is the key to thriving and not just surviving. The ecommerce business model unlocks value and is the key driver of value. It makes all the difference between a unicorn and a failed startup. Scaling up to a billion dollar value is a dream come true for many ecommerce businesses. For understanding how to do ecommerce businesses make money, business models offer further clarity.

 

Getting Into the Unicorn Circle

Whether it’s through commissions, asset sales, subscription plans, ads, usage fees, licensing and rent or lease, getting into the unicorn circle is not just about following a model. Ecommerce businesses like Amazon don’t follow one model. They follow many in a hybrid way, unlocking value in the long term. Here’s what drives ecommerce money-making ventures:

how ecommerce brands make money

#1 Fixed Subscriptions

Registered sellers can host products on the ecommerce platform for a fixed rate of subscription. Fixed closing fees may also be charged by the ecommerce company.

#2 Commissions

Based on the product category, the company charges registered sellers certain percentage commission based on the value of the product sold. This commission generally ranges from 5 to 20%.

#3 Logistics

Logistics and shipping are addition sources of revenue for ecommerce companies. The ecommerce brands like Flipkart, Amazon, Snapdeal, Myntra or even Jabong earn delivery and shipping fees.

#4 Deep Discounting

Justification for deep discounting of products for online retailers is that discounts are being offered, in turn, by the registered seller. The benefits of deep discounting benefit every ecommerce business from Flipkart and Amazon to Snapdeal and Myntra. The ecommerce brands come equipped with cutting-edge analytics capabilities and dedicated resources for comparing prices of products across stores and websites. Based on the price-linked research, registered sellers can then peg their price. Further, sellers get compensated for discounts offered by online retailers, leading to a win-win outcome, besides a level playing field for even the smallest ecommerce seller.

Online shopping remains at the core of successful ecommerce businesses, which essentially focus on buying and selling of goods or services online. Given that ecommerce is the fastest growing retail market, estimated to reach USD 4 trillion in sales by 2020, the question “is ecommerce profitable?” is just an empty one!

#5 Finding the Right Niche

Before they build their online stores, these ecommerce businesses focus on what to sell and how to source it. Finding a successful niche is the key to mastering the markets. Keeping a finger on the social media pulse can also make sure your ecommerce business is heads and shoulders above competitors. Suggested products, reviews and YouTube videos can prove to be valuable for researching which niches to concentrate on.

#6 Tapping Social Media

Once the store is up and running, all you need to know is spread the word. For this, social media remains a powerful marketing tool. Leading ecommerce brands like Amazon and even niche sellers have their own Facebook business page. Cashing in on Instagram influencers is another key to successful ecommerce growth.

#7 Targeting the Right Audience

Leading ecommerce retailers target the right customers. For example, if the ecommerce business is selling fitness watches, the focus is on active people who visit the gym regularly. If diet formulas are being sold, your target is those trying to lose weight.

#8 Reinvesting Profits

As the business scales and demand grows, reinvesting profits makes sense. After all, ecommerce businesses will only sustain the growth momentum if they put money back into the business to cater to a new influx of customers.

#9 Using Marketing Collateral To Drive Traffic

The hardest part of an ecommerce business is the generation of traffic, whereby most online retailers rely on exceptional marketing collateral to cut through the noise and build a powerful voice and brand narrative that resonated with customers. An effective inbound marketing campaign drives growth. Content marketing by these ecommerce giants focuses on the customer research journey and addresses the client’s pain points.

#10 Set Up Targeted Ads

Another way ecommerce businesses make money vital to their long-term growth is through targeted ads that aim for customers and profitable niches right from the start. Using product specific ads has helped ecommerce companies to grow. Remarketing ads have also served as catalysts for the growth momentum.

#11 Using Multichannel Product Distribution Methods

Ecommerce businesses need to be in more than one location online to propel growth. Growing the ecommerce business commences with diversification, backed by clear channels of distribution is the key. Whether it’s Amazon, or eBay, Walmart, Rakuten among others, companies that focus on optimizing and listing products on multiple channels win hands down. They also have registered trademarks and warranty when products are sold through authorized resellers. Clear distribution agreements also are in place with retailers and distributors regarding what they can and cannot sell including quality control, measures and anti-diversion. This remains an awesome strategy for growing your ecommerce brand.

#12 Automate Processes

The more ecommerce processes are automated, the faster and easier it is to grow for the business. Setting up systems can be time consuming, but it’s well worth the effort. From order fulfillment to accounting and marketing, automation can make a huge difference to efficiency, bottom lines and profit margins for any ecommerce startup. For instance, sales data are automated from the ecommerce cart onto accounting software. Email follow-ups are also automated based on customer behavior and profiles. The more automated processes and systems are, the more ecommerce entrepreneurs can focus on high value growth activities for their business.

#13 Invest in Search Marketing

Organic reach notwithstanding, platforms like Amazon rank products as well. So online retailers need to be clear on search marketing strategies relating to the store and industry keywords. Software tools, case studies, reports, metrics and data are equally essential.

ecommerce business plan

Case Study 1: Flipkart

B2C ecommerce company Flipkart offers sale of products through multiple channels, such as websites, apps(mobile and web), tele sales, affiliate networks and social buying. Percentage commission depends on product and sale type. It can range across 5-20% depending on taxes and discounts as well. Flipkart is a Singapore registered company with Indian subsidiaries to carry out diversification and derisk the revenue model from competitors. The web portal is the prime source of income. There are listing fees and convenience fees levied alongside as well as shipping and delivery charges.

Flipkart operates its own payment gateway, logisitcs, digital media and wholesale division. It also competes in the fashion category through companies like Myntra. Phone Pe is its mobile payment interface which directly competes with Paytm and other mobile payment apps.

Flipkart also sells co-branded banner opportunities on its home page, besides targeted search results and physical products on an online platform, deriving ad revenue from this. Flipkart’s enormous user base, daily visits, page views offer incredible returns. A case in point is Flipkart’s partnership with Xiaomi in India.

Case Study 2: Amazon

Driven by Jeff Bezos’s vision, a customer-centered focus is the defining strength and USP of Amazon. Amazon identifies strong trends to embrace these. Consider its focus on AI and machine learning to accelerate business growth. As per Similar Web estimates, Amazon notches 2.7 billion visits per day in the US alone. On an average, people spend more than 6 minutes on the site and look through as many as 9 pages to purchase what they want! Amazon is the 4th most popular ecommerce site in the United States.

The focus for Amazon is on selection, price, convenience, and by extension customers. The website is designed to allow easy access. Amazon is also a manufacturer on the side, selling electronic devices like Kindle e-readers and Fire tablets. Deep discounts, free shipping courtesy Amazon Prime and a host of customer-focused initiatives make Amazon an exceptional ecommerce player.

It also offers programs that enable sellers to grow their business, sell products on their sites and their branded websites and fulfill orders through Amazon. For its seller programs, Amazon earns fixed percentage fees among other types of compensation.

Amazon also serves developers and enterprises of different sizes through its AWS or warehousing system. Broad set of global compute, storage, database and service offerings are available.

Through its Publishing service, the ecommerce business model it follows lets authors and publishers choose a 70% royalty option and make books available through Kindle and Amazon Publishing. App developers, musicians, filmmakers further publish and sell content on Amazon.

In a nutshell, Amazon works to generate value for several stakeholders.

How Does Amazon make Money?

Amazon makes most of its revenue from product sales. Products have high costs, so margins Amazon makes on them are thin. Their operating income is powered by services like AWS, Amazon Prime and seller services. Amazon’s business model derives its profits from Amazon Advertising, Amazon Prime, Amazon AWS which run with higher margins. The online stores are a foundation for further growth.

Amazon collects payments from customers fast, then paying vendors with longer payment terms. The short term liquidity is used by the ecommerce giant to invest back to speed up its growth. Through this, Amazon has become a disruptive force, offering agility for the entire industry.

The Numbers

Amazon has doubled ad revenues from the first 9 months of 2017 as against 2018. Revenues went up from USD 2.92 billion in 2017 to USD 6.72 billion in 2018. Compared to Facebook’s USD 38.37 billion and Google’s more impressive USD 83.68 billion, Amazon is still an emerging player. But given that it runs a diversified ecommerce business, with several revenue streams, Amazon has donned many avatars. It’s mantra for success is its ad business which netted USD 6 billion in revenue in the first few months of 2018 alone, besides its impressive infrastructure. Amazon Prime remains a powerful business catalyst as does Amazon AWS, the latter being worth USD 17 billion in 2017.

The Bottom Line

Affiliate links, online ads and sponsorships can bring in revenue. But building an entire business with diverse sources of revenue in the ecommerce industry requires innovation. Ecommerce is a common business model for online retailers and companies to make money. As long as margins are managed and processes are scaled up, these businesses thrive and flourish.


Concluding Thoughts

Jeff Bezos, who founded Amazon, is quoted as saying his online behemoth strives to be “an ecommerce destination where customers can find and discover anything.” At a larger scale, technology is the answer as margins will grow, when ecommerce prices come down, instead of shooting up. Companies that scale besides offering deep discounts in the long run are succeeding in the ecommerce industry. That is the secret sauce behind their growth and the recipe for their success!

Top 10 Instagram Marketing Tips, Tricks and Strategies for Startups

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Instagram remains the top social media marketing tool for startup brands. Large follower counts and massive engagement rates show the Instagram account plays a vital role in building an audience for your brand. The higher engagement rate is, the more traffic can be driven from the Instagram page to other social media platforms, making it the perfect platform for startups.

You just need to optimize social media posts with videos and photos to create unique marketing messages for your niche. The groundbreaking popularity of Instagram is obvious. Consider the numbers. The Instagram user base exploded from 90 million users in 2013 to 800 million active users per month in 2018. Instagram is also emerging as a favorite social media platform for different age groups, according to the US Pew Research Center.

Why Instagram is for More than Just Influencers?

Instagram marketing tips 2019 saw the emergence of are focused on more than just influencers. While Instagram is the best platform for celebs, offering quick and easy to ways to share updates, instagram marketing is quickly catching on for businesses. Another unique attribute of Instagram is its Stories feature. Instagram marketing for business startups is further advancing on account of hashtags. Startup marketing strategies are increasingly focused on Instagram to market products to a wider, more interested audience base without spending a big budget.

Top Instagram Marketing Strategies for Small Businesses

Choose the best fit for your brand from these Instagram marketing strategies and help your startup to stand out from the crowd!

Instagram marketing for startups

#1 Expand Your Reach With Hashtags

Creating hashtags is integral to expanding your brand’s reach and using specific or general campaigns to target audiences. Startup marketing strategies should focus on relevant hashtags. The aim is to set up the brand name, as well as punch line hashtags. Consider how top fitness brand Nike is using top hashtags like #JustDoIt and #Nike. This makes it way easier for people to locate content relevant to your brand.

As your startup gains popularity, more people will use your hashtag and buy products. Your startup can use as many as 30 hashtags in a single post. The hashtag should be the first comment in the post. Popular hashtags can also enhance the way content can be discovered. Top hashtags for your niche are easy to locate. Type in the keyword in these tools and the list populates some of the most popular hashtags associated with the particular keyword.

Remember that marketing images and videos with hashtags get more comments, likes and views. So create your own startup brand’s hashtag and watch your business grow. It could be anything from the brand slogan to a CTA or simple phrase. The hashtag should focus on promoting your business. Create your own hashtag and earn followers besides making your company brand-building unique and special.

Share Instagram content on feeds to engage and connect with other brands on social media, too. With an average engagement rate of 4.21%, Instagram posts drive 50x times the engagement of Facebook posts and 120x times that of Twitter followers. This platform is clearly one of the leading choices for leveraging startup marketing strategies. Custom hashtags can drive audience participation and trigger unprecedented social sharing.

#2 Create a Brand Narrative With Instagram Stories

Instagram Stories provides an amazing user experience. Upload off-the-cuff images and videos to your Instagram Story and create a buzz in 24 hours. Start new stories, because as Seth Godin, the well-known marketing guru says, nothing is as compelling and powerful as a “good story.” Instagram Stories offer an excellent avenue for building a powerful brand narrative. Attain business goals with Instagram marketing using this compelling feature. Through Instagram stories, you can even experiment with different types of content such as short videos, boomerang images, regular photos, live or even rewind videos. Add face filters, text and stickers to edit images on the move.

Instagram Stories can help your startup to target new audiences. Calls-to-action can be useful for promotional strategies, too. Your Instagram account is like a mini-TV channel for the brand, encouraging you to literally think out of the box. Create viral content online using this feature. Leverage analytics through Stories Insights in your Instagram business account to check views, engagement, shares, likes, comments and more.

#3 Leverage Instagram Influencers

Working with Instagram influencers generates a massive buzz for products or services. A TapInfluence and Neilsen study found influencer marketing generates over 11x times the ROI or returns on investment, than other digital media formats. Further, the content is visually driven and widely shared in terms of well-captured photos and short videos.

Leveraging Instagram marketing by harnessing influencers helps to create a positive identity and stellar reputation for your startup online. Instagram influencers can use videos, photos and targeted hashtags to help you make the right purchasing decisions. Follower count and engagement are two important metrics you should evaluate influencers on before diving in.

#4 Share Powerful Videos

Video marketing remains a powerful startup marketing tool. Generate leads and promote your startup business by sharing Instagram videos. As per Cisco’s research, close to 80% of online content will be videos in 2019. Videos build trust and credibility for your startup brand. Offer behind-the-scenes look or sneak peeks of your product with notable features. Or you could also create a video tutorial. Creating short videos can work tremendously well. Short commercial videos on Instagram can inspire and engage with social media users. Use visual chaining and show how products or services are crafted.

#5 Offer Discount Deals

Posting exclusive deals on Instagram offer incredible ROI. Offer discounts for Instagram followers and special promotions, deals, giveaways, contests and freebies. Market your brand by running selfie contests for the Generation Me users. Niche hashtags can help you to generate a buzz around deals.

#6 Follow a Unique Theme

For solid followers on Instagram, give your profile a consistent theme. Instagram is far more likely to attract followers, when you have specific themes to showcase. Instagram’s influence stems from its ability to allow startup marketers the chance to develop a brand personality. It’s not just about likes or followers, on Instagram. Startups also tell stories and showcase compelling messages through Instagram.

Showcase your startup’s creativity through Instagram posts, highlights and stories. From the format of photos to color choice, creative video effects and unique highlight icons, there’s a lot you can do with instagram marketing. Add animation or special effects to Instagram stories. Create outstanding content to attract followers to your business page.

#7 Sell Instagram Products

For your Instagram audience, you can sell startup products as Instagram goods. Turn Instagram shots into calendars. Experiment with different techniques, but tap the innovation of this platform. Work on visual messages that utilize high-definition images and compelling taglines or descriptions, because creativity really sells on Instagram. Instagram is one of the most amazing social media platforms to share products and boost your sales. Share photos of customers, events, discounts and more to create an awesome impact.

#8 Go Live

When an Instagram page has a base, running a Live Video is the perfect way to connect with followers. Ask the right questions or build a connection. Share news about products or services, new releases, additions to product lines. You can even ask for feedback from Instagram followers. With a user base of 700 million in April 2017 and growing, this is the perfect platform for connecting with a global audience.

#9 Run Instagram Ads

Presently, those with business accounts on Instagram can even run ads. Startup marketing strategies for businesses starting out should definitely consider this form of Instagram promotion. Native ads work best. There are multiple advertising options for Instagram account holders to choose from. There’s the photo ads and video ads which are standard Instagram posts. Carousel ads are slideshow ads for multiple images. Perhaps the most effective Instagram ads are those displayed at the top of the feed or the Stories ads.

Instagram research reveals around 60% of its users look for new products while 75% perform positive actions after reading posts. The power of Instagram is that it offers maximum exposure with minimum time, money and effort. Filters are also present for promoting ads. Great conversion ratios are easily achieved, with this powerful form of advertising.

#10 Utilize Analytics

Keep an eye out for promotions, posts and ads. Track how many views your posts generate and which audiences like it the most. Numerous tools and analytic metrics are available to track, monitor and analyze Instagram posts. Startups can channelize promotional strategies using this feature. Instagram has a massive ecosystem, so your message reaches a wide audience.

Instagram: A Visual Marketing Tool

After the algorithm has been updated, organic reach has touched zero on Facebook. But Instagram is all about organic reach besides sponsored ads. Instagram’s organic reach and content can effectively convey your startup’s mission and vision, boosting brand reputation in the industry. Unleash the full potential of your business using this platform. Research shows photos and videos have higher engagement rates than text posts.

Brands can tap this social media channel to stay ahead of the curve, market and diversify creative directions, gain online visibility and even harness user-generated content to their advantage. Powerful features on Instagram offer a chance to interact with the audience and provide a human touch to relationships. Express your message in compelling ways. Instagram remains a game-changing social media platform, creating level playing fields for startups.

But startup marketers must focus on solutions and not empty marketing messages. Add value in seamless ways and utilize visual content to meet user requirements. Audiences prefer authenticity, so focus on real-time updates on Instagram. Your page should deliver value through visual content viewers would not be able to locate elsewhere.

Conclusion

For Instagram marketing success, your business page should deliver value through visual content viewers would be delighted with. Do not underestimate the power of content. Offer value and creativity in ways that capture attention. A picture may be worth a thousand words, but communicating effectively is also the key to sharing your brand story and generating a buzz online.
Reach wider audiences and measure your success.

Social media management tools for Instagram can help in scheduling posts and campaigns beforehand. Social media analytics can help in measuring results. Clicks, likes, comments, shares – engagement in all its forms is important.

Instagram is the ideal virtual platform for startup marketers, whether you’re looking to generate traffic or spread brand awareness. Identify and cash in on opportunities to stay connected, race past competitors and spread word-of-mouth messages that create an impact.

Startups looking to grow their reach and expand their business can definitely bank on Instagram. The secret is to focus on resonating with the audience through creative, authentic promotional posts, videos, images, stories and ads.

Ultimately, Instagram is about creative storytelling and for the startup marketing specialists, the key takeaway is to never underestimate the power of strong brand narratives.

With Instagram, tapping the right niches and clicking with your audience was never easier. Your audiences can see and feel the spirit associated with the brand.

In the digital era, personalization and hyper-relevance have taken on a new meaning. Instagram makes it possible to connect one-to-one with customers. For startup marketers, that is ultimately the eventual goal for building a brand that speaks for itself.

The Girl Who Won’t Take No For An Answer

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Aditi Chaurasia

Originally Published at SHEROES.
Written By Kanika Gautam.


The odds were stacked against her, but this ‘entrepreneur in making’ had already decided to script her own success story, this is how it started:

In Garhi Malehara, a small town near Khajuraho, Madhya Pradesh, Aditi Chaurasia was born. A rebel at heart since her early days, she opted for an English medium Co-Ed school even if it came with a wave of resentment and criticism from relatives and neighbors alike. After finishing school, Aditi tried her luck in medicine, but luck didn’t favor her and she lagged behind by a small margin.

Dreams Taking Shape

With the dawn of 2009 things started looking up for Aditi. She met her then friend, now a business partner and soon to be life partner Mayank. Mayank encouraged her to follow her heart and pursue her entrepreneurial dreams and soon began her first venture – Titliyan Creation, a handmade cards portal.

Unfortunately, despite the tremendous success of her first project she had to give it up when it was at its peak. Success was kissing her feet, yet Aditi had to shut down Titliyan Creation due to certain personal reasons and the butterfly withered back to her cocoon.

Reminiscing about that difficult phase Aditi said,

“I encountered the typical Indian mentality of our society. If I was not doing a job or getting married then my life was not on the right path.”

Saying NO to NO

Feeling stonewalled, Aditi succumbed to the societal pressure. In the days that followed Aditi juggled between jobs yet, her heart was set on the much-coveted entrepreneurial path. The teaching gig she undertook became a source of constant dissatisfaction and dejection. She knew she had to do something, as giving up wasn’t an option for this fearless rebel.

With Mayank’s technical skills and support by her side, she decided it was time to charterer unexplored territories and thus the dynamic-duo conceptualized ‘EngineerBabu’. EngineerBabu is an IT services company that develops websites and mobile applications.

EngineerBabu Homepage

In the early days of EngineerBabu Aditi kept her work under wraps. However, soon the company launched by 2 founders blossomed into a team of 50. Aditi’s name echoed in renowned platforms including but not limited to Rajasthan Startup Fest, Startup Conclave (Nepal), Women Tech Makers by Google. She was written about in popular online as well as offline portals like The Cosmopolitan, Asian Entrepreneur and many more.

Amidst all the success and fame she still longed for support from her near & dear one’s. The newspapers were talking about her accomplishments and she was presented the Leadership award of excellence By DAVV University. As luck would have it her parents saw an article in a popular magazine featuring their daughter. The conservative mindset was challenged and they began to realize that their daughter was spirited, fearless and above all a SUCCESSFUL ENTREPRENEUR.

Words of Encouragement for Budding Women Entrepreneurs

With their brainchild EngineerBabu thriving, Aditi is often asked for her opinion on entrepreneurship and the disparity it entails. On this delicate subject, she candidly spoke –

“If a woman decides to pursue something different then she is judged. As women, we are expected to get married, have children and look after the household. Our wings are cut at every step. I encourage women to stand up for themselves in every aspect of life. The society needs to accept that a woman can succeed in any field of work. When the world changes its outlook towards women, I’ll call it the best day of my life.”

– said Aditi.

From medicine to MBA she shuffled through many streams, but in the end, she listened to her heart and today she’s counted amongst the top 100 women entrepreneurs and top 25 Women Influencer by popular online platforms. To steer women towards a career in technology Aditi has come up with another remarkable venture called SheConnect that trains and encourages women through workshops and training sessions in IT and tech domain.

Aditi’s road to success wasn’t a runaway victory. She moved forward with gumption and gusto and defied all odds to realize her dreams. Her advice to budding women entrepreneurs is “Be persistent and remember you can achieve any goal with perseverance and tenacity.”

Ellen J. Barrier’s famous quote – “Her power of perseverance is as that of an eagle. She soars above her challengers.” rings true when we see it through the eyes of entrepreneur extraordinaire – Aditi Chaurasia.

Also, if you are from Indore, that’s where SHEROES will be hosting its first Summit to celebrate #takecharge women and the joys attached to taking charge.


Originally Published at SHEROES.
Written By Kanika Gautam.

5 Things to Keep in Mind for Building an eCommerce Website

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Things to Keep in Mind while building an eCommerce Website

It seems like you have finally decided to push the pedal on creating your eCommerce website.

Look no further, as you have arrived at the right destination.

Whenever you’re about to begin a large project, it’s good to gather all your ducks in a row before you start. Building an eCommerce site constitutes a lot of moving pieces. Thus, one needs to consider a variety of factors before jumping in head first. 

From user engagement to site performance – It is one thing to design a simple website, but developing an eCommerce site comes with its series of challenges.

Firstly, eCommerce websites are built not just to inform and showcase your brand online; they are primarily built for customers to shop. Hence, designers need to ensure that the site is easy to use and intuitive to make sales.

Without sales, the whole website will lose its purpose.

So, before you begin, consider reading this article thoroughly as it can serve as a holy grail to bring your ecommerce product dreams to reality.

1. Select an ecommerce or web hosting platform

If you are a small or medium-sized enterprise and aren’t looking for a customized platform – Then to save time and money, select a popular ecommerce platform.

I recommend Shopify, Magento, OpenCart or BigCommerce.

MUST READ: Best eCommerce Platform for Small Business – 2019

Most developers are quite familiar with these, making it easy to integrate WordPress plugin, payment processing, etc. The platforms also come with a range of customizations.

Additionally, these ecommerce platforms come at a reasonable price.Ecommerce Platforms & Price

2. Reverse Engineer Successful eCommerce Websites

One of the most ingenious ways to create an ecommerce website or product that generate leads, drives traffic, and converts visitors is to reverse engineer what is already working for the other ecommerce sites. Learning from those who are already excelling in the domain is a sure shot way to ensure that you create a functional platform which is lucrative for your business.

But, how can you do that?

To understand what your competitor is utilizing, you can go to Ahrefs (or other competitor analysis tools such as SpyFu, Similar Web, or SEMrush) and type in your own website’s URL or that of your competitors’.

Once you do that, try finding out how they’re getting their traffic, what keywords they’re ranking for, what keywords they’re bidding on, etc.

3. Open source or SaaS – Choose wisely

Depending on a variety of factors – such as your company’s current and future needs, as well as budgetary and other constraints – you’ll have a significant decision to make as you dive into the world of eCommerce:

Should you use an open-source or a SaaS platform to house your online store?

Let’s compare:

Open Source eCommerce Software SaaS-based ecommerce software
More technical work required Lesser technical work required
Set up takes time Faster Set Up
Complicated to use Easier to Use Overall
Allows full control Less Control
No additional costs Hidden Costs
Hard to Use Easy to use
Lots of Maintenance Requires comparatively maintenance
Expensive Cheaper

If you don’t require a much-customized online store and want to instead focus your energy & time on running and scaling your venture instead of managing technology – you’ll be more content with a SaaS platform. It will save you considerable time and money while allowing you to focus on achieving your business objectives.

If you have the pockets to hire a developer, and want a highly customized shopping experience, then open-source will be a viable bet for you.

4. Finding the Right Tech Partner

Choosing the right tech partner is a critical step to ensure your product succeeds, especially if you are from a non-technical background.

eCommerce can get tricky at times. Some problems arise which could only be handled by experienced developers, thus you must hire a partner who has an experience of working in this domain.

Going for a jack of all trades isn’t really a good idea here. Also, solely hiring a developer won’t suffice. You will require an eCommerce domain expert to fulfill your requirements.

Owing to the fact that ecommerce is a massive entity in itself; it would be foolish to hire someone on the basis of their work in other domains. A developer who is good with designing ride-hailing or dating apps won’t necessarily be good in developing ecommerce applications. 

Check out our award-winning ecommerce application right here.

5. Clear and Easy Navigations

Make sure you have clear and easy-to-follow navigation at every step of the purchase. If a user doesn’t find the product or services they were looking for, they aren’t going to spend long looking for them on your website. After all, they have plenty of options to choose from.

Aim at retaining the user by providing them with a clean and clutter-free experience.

Keep in mind the following pointers and you’ll be good to go:

• Match Your Design with Your Products

Keeping your design coherent with what you’re selling will complete the overall feel and look of your site. While designing, make sure that everything from text, images, color schemes, perfectly aligns with your website.

For instance, If your website is selling toys, your design should look fun and colorful.

And if your website is trading gadgets, the theme of your design should look modern and techy.

For instance, this e-commerce website which buys and sells Captain America merchandise uses a design that matches their products perfectly.

Planet Superheros Captain America
Source: planetsuperheroes.com

• Proper Product Showcase and Descriptions

The purpose of your ecommerce site should be to sell products; thus it is essential to highlight your products on your website. When showcasing items, always ensure that you’re using high-quality images that will grab user’s attention. The larger the images, the better. By showing good quality pictures, your customers will visualize how well the product looks in real.

Myntra Product Showcase
Source: myntra.com

For better usability, choose a layout that emphasizes your product on every page. Don’t give them a hard time finding the page for “Accessories” or “Shoes” if they’ve already looked or clicked on a similar product.

• Easy Checkout Proces

Besides from allowing transactions to be swift and anonymous, an eCommerce site should also make it as compelling as possible for consumers to check out their items. The more straightforward this process, the more motivation your customers will have to make a repeat purchase. So don’t create too many pages for checkout.

Try to create a single-page process while not being too overwhelming for consumers.

• Payment Options

Payment Mode
Source: myntra.com

I’ve observed several eCommerce sites that deny users to pay with Paypal or with other kinds of payment aside from Visa or Master card. Now with the introduction of a Unified Payment Interface, you need to ensure that you provide ample payment solutions in order to cater to a wide range of shoppers. By considering your consumer’s payment preference, you can increase their motivation to shop thereby boosting your sales in the long run.

 


Questions to ask an agency when developing an eCommerce site

Many non-technical customers we encounter are concerned majorly about two things,

“Cost & Time”

But this is definitely not the correct approach to follow. Firstly, you should give clear instructions of what you are trying to build (Clear Requirement Document) and ask other questions like the following.

  • Building the portfolio
    • How do you determine the price of the project
    • How big is your company and how long have you been in the market?
    • Can you provide instances of websites you’ve developed in the past?
    • Do you hold any case studies that showcase the effectiveness of your sites
    • Do you have a project manager who will take ownership of my website when it is being created
    • Is there an ongoing cost to maintain the website, and if so, how much?
    • What standards and practices do you use to ensure that the site is responsive to different devices and is optimized for search?
  • Analytics and reporting
    • Are you willing to set up analytics for me?
    • What tools and solutions do you use for site’s analytics?
    • What eCommerce metrics do you advise we track?
    • How can we trace what products are performing best
    • How can we trace what channels are performing best?
    • How can we track how customers are using our site?
  • Website features
    • How do I create a discount or voucher code for my customers?
    • Will I be able to personalize the prices based on user groups?
    • Can customers review the products?
    • Can you develop a “WishList,” “Notify when a product is available,” or “Back-ordering” features?
    • Will the consumers be able to change the quantity of an item in their cart from the cart page?
    • Will the website possess a “dashboard” where users can update their information?
  • Search engine optimization
    • Do you incorporate keyword research as part of the website build?
    • Is site-wide HTTPS included as part of the build?
    • How do you optimize page speed, especially on catalog and image-heavy pages?
    • Will you implement Schema markup for my site?
    • Will you include a blog on the website? If so, will they be on the main site or sub-domain?
    • How will you deal with dynamically-generated pages?
  • Tech Questions:
    • Which technologies will be adopted in frontend?
    • Which technologies will be adopted in the backend?
    • Are you going to make Native Android & Native iOS Apps or Hybrid?
    • Which server will be used for hosting?
    • How will you ensure the security of the website?
    • How much time would be required to implement changes, if needed?
    • What happens if the server is down?
    • How do you ensure protection from hacking and phishing attempts?

Wrapping Up

An ecommerce site can completely transform your business. It can not only boost your sales but can also establish your enterprise globally – That too without the pain of going through opening a brick and mortar store.

It is true that creating an e-commerce website requires a lot of sweat, time, effort, and expense. However, if you know the right techniques, a good e-commerce site cannot just boost sales, but also retain more long-term customers than you could ever expect.

Our team at EngineerBabu prides themselves in designing some of the best ecommerce solutions for businesses globally. Our cherished Australian ecommerce customer Frankgreen has won numerous awards, like the Best Design Award for not one, not even two, but three consecutive years!! Our other ecommerce application Ondoor (an online supermarket app) went on to garner more than 100k downloads in record time.

Contact Us right away for a free consultation! 

We hope that you found this post helpful. Let us know in the comments below what you would like to learn next about.


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“E-Prescriptions” – Making Patient Care Effective & Efficient

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E Prescriptions

Physicians are notorious for their handwriting. Patients face a tough time going through a paper-based prescribed medication. Nearly a decade ago, Electronic Health Records (EHR) brought a change in the way doctors prescribed treatment. The EHR platform enabled them to update medication details.

With the introduction of regulatory acts like HITECH (Health Information Technology for Economic and Clinical Health) and advancements in health IT solutions; pharmacists could receive prescriptions electronically. This act even made e-prescriptions mandatory in certain health situations. Combining providers and pharmacy systems reduced medication errors and paperwork.

Electronic prescriptions have been an essential part of the ambulatory care unit enhancing safety, quality, and timely healthcare processing. E-prescriptions are a computer-based, electronically filling of prescription forms and transmission of same from the caregiver to the pharmacy.

The electronic prescription substituted paper and faxed prescriptions owing to its accuracy and on-time care delivery features. For any ambulatory care unit, a significant portion of prescribing happens according to the outpatient setting (meaning- facility that does not require hospitalization of patients). Outpatient setting views a considerable number of patients that comes on a daily basis for check-ups and thus this setting holds a great need for e-prescriptions.

Recommended Read: Latest Innovation in Healthcare 2019

E-prescriptions have gained tremendous popularity and are growing rapidly not because of the technological advancements, but because of the significant benefits it delivers to caregivers and patients. Though still at its nascent stage, e-prescribing is at its highest in the United States. Some controlled substances prevented physicians from e-prescribing, but after DEA (Drug Enforcement Agency) implemented rules for e-prescribing of controlled substances, the physicians and pharmacists started utilizing the same.

Many hospitals and healthcare establishments have switched to e-prescriptions for patient treatment. Initially, e-prescriptions were termed as a no-brainer, as it was computer ordered and people were doubtful whether they could read a physician’s handwriting. The records and reports lead to a net positive effect of e-prescriptions; as they fulfill medical adherence. Lucidity is one of the most critical element of e-prescriptions that delivers an expansive patient safety advantage.

Evolution of E-Prescriptions

E Prescription Chatbot
E-Prescriptions have come a long way. AI controlled chatbots are increasingly being adopted for prescribing medicines for general ailments.
Courtesy: dribbble.com/travishall

In the beginning, e-prescriptions were designed to assist pharmacies to save the delivery time of staff and other overhead costs along with fast & easy medication process. But gradually, it seemed that electronically filling of prescription forms, and sharing the same through electronic medium proved valuable in streamlining efforts and enhancing process operations at the pharmacy. As soon as these benefits came to the knowledge of the pharmacists, they were quick to adopt health-related IT solutions that manage e-prescriptions.

It was by the year 2008 that the pharmacies were open to e-prescriptions.

Conversely, care providers were at a backhand to embrace e-prescriptions, as the process did not seem quite effective for them as it was for pharmacies. But looking at the decision support and timely care features offered by e-prescription solutions; physicians too made their mind to adopt the same.

E-prescriptions evolved as it offered providers with enhanced patient safety by making better clinical decisions, reduced costs, and an improved workflow. The World Health Organisation reported that more than 50% of patients around the world do not complete their prescribed medication, which had a negative impact on patient health contributing to prolonged hospitalization, re-admissions and even leads to patient death.

Introduction of e-prescribing has managed less legwork for patients making it convenient for them to get their prescription. E-prescriptions have improved medication adherence of patients.

Benefits of E-Prescribing

Benefits of E-Prescriptions
Image Courtesy: media.empr.com

E-prescriptions can either be standalone applications or platforms for ambulatory care units or can be integrated with the existing Electronic Health Record (EHR) systems. The reason many healthcare providers consider the integration of e-prescriptions with EHR is that it contains patient data such as clinical information, lab orders & pathology results, and clinical decision support system. If an e-prescription is a part of EHR, it becomes convenient for physicians to access all patient information and at the same time, he can share e-prescription with the pharmacist, ensuring efficacy and accuracy of treatment.
Enlisted here are some of the many key benefits of e-prescribing.

  1. Prevents medication errors
    Many times it has happened that pharmacists tend to dispense wrong medicines due to incorrectly reading the handwriting on prescription and the pharmacists delivered medicines which sounded familiar to one mentioned. For example, Brillinta and Brintellix are different drugs but sound familiar, while the former is used for the coronary syndrome, the latter treads depression.

    If these two are confused, may lead to patient death or any severe symptom. E-prescriptions in such cases are of a positive impact. E-prescription can eliminate medication errors that occur due to handwriting mistakes. Also, e-prescriptions allow physician and pharmacists to access a patient’s previous medication and reduce the chances of dispensing wrong medication.
  2. Automates Clinical Decision Support
    Almost all the drugs available in the market comes in multiple forms and in various strengths. Traditional prescriptions always suggested the combination of drugs and the dosage details. However, e-prescriptions caregivers are prompted to fill in the complete form which includes details like, dosage, strength, route, and frequency of medicine intake. The e-prescription form also provides a drop-down list with a dictionary of standard drugs and standard parameters to select from; to check dosage and additional therapy alerts.

    E-prescription applications assist in lessening the risks linked with filling & generating prescriptions; helping in better clinical decision making. Genomics is the best example of a robust clinical decision support system. Genomics determines the effectiveness of a prescription of any patient based on their genetic codes. Tools like this also perform disease profiling through which it is easy to identify any patient who is at risk of developing a particular symptom. This helps physicians to make informed decisions at the point-of-care.

  3. Speed Up Medication Process
    Traditional prescriptions or paper-based prescriptions may tend to lose medication history, making it difficult for clinicians and physicians to track medication details. Also, the entire process of tracking medical records was manual which made it difficult to reconcile medication information. With e-prescriptions, a patient’s medication history can be instantly accessed. Every drug to drug interaction is saved in application memory. E-prescription applications fetch data from pharmacy benefit management and EHR platforms, to speed up e-prescribing.

  4. Instant Notification & Medication Alerts
    E-prescribing assist physicians in gaining full visibility of the allergies and previously prescribed drugs; as everything is documented & stored within the application. E-prescription also provides alert to the providers if the newly prescribed drugs may cause any severe symptoms. Instant notifications through e-prescribing help physicians to provide alternate medication, suggest substitute therapies and treat any allergies on time.

    Recommended Read: How is Technology Transforming Healthcare at Home
  5. Track Complete Medication
    As mentioned at the beginning of this article, traditional prescriptions do not guarantee patients are completing the prescribed medication. Handwritten prescriptions provide no effective method to track if the prescription is fulfilled. Some other reasons could be patients have lost the paper, cannot afford any prescribed drug, forgot to fill the prescribed form or might have started feeling better and hence stopped medication.

    E-prescribing helps physicians to track whether patients have filled prescription forms and if in case it is not done, the providers can counsel on medication management. Also, e-prescriptions allow providers to understand the frequency of filling prescriptions for any particular controlled drug so as to stop possible drug mishandling.

  6. No Delays as No Lost Prescription
    When patients receive prescriptions from the doctor chances are that they may forget to fill their medication intake, may never fill details or may have lost the paper. In such cases, the patient needs to, either revisit the physician to rewrite the prescription or visit the pharmacy to get the details from pharmacy management data. With e-prescribing, the prescriptions are directly sent to pharmacy leaving no chances of errors from the patients.

  7. Greater Patient Satisfaction
    E-prescriptions allows expediting the filling in prescriptions and reduced visits to pharmacies. Since refills are faster, there is less waiting time for patients to hear from physicians, and thus improving process satisfaction.

  8. Single Workflow Prescribing
    Traditional prescriptions never spoke about controlled drugs in single-paper prescription history and required a separate prescription for controlled substances, that went to special mail-order pharmacies or retail outlets. The entire manual process of managing prescribed controlled drugs and conventional drugs was very tedious.

    E-prescribing software allows providers to send e-prescriptions to special mail-order pharmacies, through the same workflow as the regular drug pharmacies. The single workflow interface makes the process more efficient, enhance patient satisfaction, support medical adherence and create patient convenience.

  9. Better Utilization of Staff Time
    Prescription refills requests are a burden for the healthcare staff. The clinical staff and physicians had to send several follow-ups to patients for a prescription refill, taking a lot of time to and fro. Sometimes, despite these efforts, the staff does not receive filled prescriptions and end up creating new ones. E-prescription enables healthcare providers to review, verify and share as many refill information within seconds. Also, the e-prescriptions allow staff to perform an emergency refill in case the patient is in transit and left with no medication.

  10. Reduced Re-hospitalization
    The notifications and alert feature in e-prescribing software make healthcare provider track any adversarial reaction of drugs on any patient that leads to hospitalization. E-prescribing reduces re-hospitalization as it ensures timely filing of prescriptions.

  11. Enhanced Medical Adherence
    Medication adherence is the proper conception of treatment by patients. Patients tend to stop taking medications once they feel better or may end up reducing the dose of prescribed medication. E-prescribing enables faster filling of prescriptions increasing better medication adherence.

  12. Faster Verification of Medical Insurance
    Traditional prescriptions and outstanding medical bills need to accompany together for insurance claims. Manual verification of prescribed drugs and billing invoice of similar drugs takes a lot of time and effort. E-prescribing software tallies the prescribed drugs and pharmacy invoice and authorizes the purchase for insurance claims.

E-Prescription Adoption & Considerations

Prescription Adoption and Consideration
Image Courtesy: dribbble.com/arcade

There has been a significant increase in e-prescribing adoption over the past few years. In case any healthcare organization has still not implemented e-prescribing solution,

Almost all the hospitals and clinical systems that already have EHR will go with the decision of e-prescribing solution implemented so that they can connect with pharmacies in their network. There are some questions that hospitals and other healthcare providers should consider while looking to implement e-prescribing integrated with their EHR:

1. Will the physicians use e-prescribing along with EHR?
EHR allows the physicians to update patient medication details. However, it cannot transfer the same information to the pharmacy for faster treatment. Thus, clinicians & providers are less likely to use e-prescribing.

But if e-prescription software is integrated with the EHR system, the caregivers will definitely intend to e-prescribe as it enhances the quality of patient care.

2. How secure is the health information network?
This is another critical question to check with the software network provider about system and security. It is extremely essential that the network is compliant to HIPAA and other regulatory compliance so that sensitive patient information is kept protected.


3. Which security network is used by pharmacists?
Since the pharmacies, retail and mail order outlets are the external elements for hospitals and healthcare givers; it is essential to keep a tab on the network they are connected through. E-prescribing is sharing of sensitive drug details pertaining to specific patient-id. Hence one should ensure secured network for implementation of EHR and integration of e-prescription solution with same.


4. What is the acceptable transaction fees for any payment done on a platform?
When a patient receives medication from pharmacy through e-prescribing, some networks charge for transactions done on platforms or directly charge medi-claim providers for the same. One should clarify the charges before implementing e-prescribing with EHR.


5. What are the steps to suggest e-prescription to patients?
The elderly population is less likely to go with e-prescriptions as they are more comfortable with paper-based prescriptions. It is essential for the caregiver to train the elderly patients about the e-prescription use and benefits.


Wrapping Up

Even if the above considerations are taken care of, there still lies a debate on the usefulness of EHR if e-prescribing is added as a vital functionality. The healthcare staff feels that the utility of EHR may reduce with the arrival of e-prescriptions.

But since it is about improved patient care and quality health services; the hospitals and clinics have thoroughly adopted e-prescribing. The collaboration of pharmacists and healthcare providers have engaged the patient as an essential component. E-prescriptions shared with patients via email and other channels; provide patients with more flexibility to shop from a pharmacy of their choice.

There has been a significant gap in healthcare practices due to non-adherence. With e-prescribing, the system builds a bridge between providers and pharmacies to improve the overall process and ensure patient safety. E-prescription processes also provide transparency in the price of the prescribed drug and re-routes a prescription to some other pharmacy if the patient is not satisfied with pricing.

E-prescribing makes the medication management process effective and improves ambulatory care workflow. E-prescribing is changing healthcare delivery by reducing prescribing errors and saving on healthcare costs.

EngineerBabu has a track record of designing and developing numerous healthcare products. We have been able to successfully automate 120 hospitals with our solid expertise in this domain.

Check out our portfolio, right here

Consult us, if you are looking for a tech-partner who can take your product to the next level. 


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How to Enhance Your Payments Usability- Instantly!

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Enhance Your Payment Usability
Image Courtesy: yrityksille.elisa.fi

When the word “Usability” pops-up, quite often users confuse it with – “User Experience”.

The usability of any product shapes its user experience, and thus, usability is a part of UX. Usability is not just the comfort of using a product, but a lot more about user satisfaction, a website being aesthetically pleasant and engaging.

Online retailers previously overlooked the checkout page optimization and focused only on optimizing the front end, design and product alignment on their website. This made sense because what the user came across was the front end, that convinces the user to make a purchase.

However, when it comes to conversion, it is the website checkout page that needs to be optimized in terms of product specifications & call-to-action buttons specifically.
This is where an online retailer risks the sales & revenue.

What is The Importance of Usability?

Before we jump to what usability involves, it is essential to understand as to why it is important. Well, many a time, it happens that a user browses through a particular website but does not proceed with purchasing. The reason for such an action is quite simple; the product is not usable, and hence, the UX is terrible. If the users are unable to attain their goals effectively and are dissatisfied; they will undoubtedly move to the competition to achieve their goals. This is why usability matters.

Benefits of Payment Usability
An effective, efficient, engaging and easy-to-use payment platform is essential to ensure usability.

Any product or business would not want to lose its customers to competitors. Thus, the designers of any product, website or app aim to ensure that their products are usable and are at lesser risk to the abundant alternative solutions in the market. Usability is a result of a user-centric design approach that determines in what way and why a user would accept a product and based on this, evaluates a product for its use.

For a product to be usable, it must have these characteristics:

  • Effective- That is when a product supports the user while working. For example, while filling up card details in the payment section; the user is prompted only for a valid debit card. This helps in reduced data entry errors and assists users with correct task completion.
  • Efficient- This term might confuse users with effectiveness, but it has a lot to do with the speed of the task performance. Efficiency is how easily a user can navigate through product and find it usable to access. The user can browse through any device, desktop or mobile.
  • Engaging- This is solely dependent on how attractive and gratifying a product is for the user. Here, the aesthetics plays a very crucial role. Well-set page layouts, readability, and easy navigation takes user in the right direction; making the product highly interactive and engaging for the users.
  • Ease-of-learning – If any business aims to make a product bestselling, the key is to provide a good product learning experience to the user. Almost every product comes with upgrades and newly added features for the comfort of users. The more a user is updated and learned about the product, the more likely he/she is to use it.

Usability of the Payment Process

Mobile devices, high-speed data communication, and online commerce are creating expectations that convenient, secure, real-time payment and banking capabilities should be available whenever and wherever they are needed.

– Jerome Powell

Since we now understand what usability is, it will be convenient to get to the element which assists in enhancing usability. Online payments these days are not a new thing, but the way it is escalating; usability matters a lot. Every user wishes to make payment conveniently, especially when it is through mobile devices or desktop applications, and this is why a simpler and convenient payment solution is required.

An Ideal and Usable payment platform
An ideal usable payment platform.
Image Courtesy: dribbble.com

Payment usability is a critical element for online businesses. It is difficult to find customers, market them the products and persuade them to the checkout process; but what is more difficult is to keep the user spirit throughout the payment process. It is reported that a non-user friendly payment checkout-page leads to shopping cart abandonment. This shows why it is essential to provide users with an effective and efficient check-out solution. The manner in which a checkout page is designed can significantly impact the customer experience.

Statistics reports that almost 21% of the online users abandon their online shopping due to long and tedious check out process. Also, 24% of the online buyers are reported to get distracted while making payments. This clearly defines that payment and usability are more closely connected than one can think.

If the users find no way to pay, they will have no way to buy.

Hence, it is advisable for online businesses to accept payments through various payment methods be it a credit card, debit card, net banking or UPI for that matter. This ensures that the user can pay through any option they are comfortable with.

Previously, banking institutions were the only secured check-out (offline mode) option but with the technology getting its root in online purchasing & payments; mobile wallets, payment through wearable devices, tokenization, mobile payment apps are some of the secured payment mediums available for the ease of users. To keep up with the interest of users in fast payment, all a business needs is an improved payment experience with a considerably lesser number of transaction steps. This is the reason why one-click payments are trending these days, making payment process effective and efficient.

Providing users with a bunch of payment options might complicate the checkout process. Hence, here we enlist the ways to improve your payment usability:

1. Check-Out Design for Users
Many a time while shopping online, a user is navigated to a third party page for the checkout process which may cause trust and credibility issues. A checkout section that is designed in line with the website theme enriches the transaction experience. The elegant & modern user interface with customer perspective tells that the checkout page belongs to the particular website; thereby building trust and user satisfaction.

2. Single-Click Payment
This is one of the most effective and the very basic of payment usability. Reduced number of steps to the payment process may lead to an instant conversion. These days, the conversion is very much possible with the “one-click payment option”, which is available with the option “remember my card details” for faster checkout. Selecting this option saves customer data and recalls the next time a user makes a payment.

For example, if any user pays through credit card the first time, he/she can choose to save credit card details (credit card number and card expiration details). The next time when the same user makes a purchase, the saved details are loaded and asks for CVV number to authenticate the transaction — this single-click payment option assists in faster conversion and better user experience.

3. Automatic Logo Display
When a user inputs first four digits of his/her card number, the logo corresponding to the card type appears automatically, with security logos. This display of familiar logo ascertains the user that the transaction or payment method is acceptable. This enhances the likeliness of payment completion, saves time and ensures more friendly payments. The security logos or security badges also add to the trust of the user during payment processing.

4. Auto-filled forms
When you ask for too much of information from user every time they visit your site for purchase, you are likely to lose a customer. It is advisable to endow customers with a quick and easy check out process. Elements like pre-fill or auto-fill based on pin code, city, and state, can make the process easy for returning user. Also, auto filling the name field of credit/debit card section also makes it simple for customers to transact. Ask for only the essential information, and you will never drop out a customer.

5. Clear Error Indicators
While check-out, if the user needs to enter information multiple times and only a red outline appears asking to re-enter the field; may cause a user to abandon the checkout and move to competition. Hence, it is recommended to provide explicit error instruction aside the red error box so that the user understands what is wrong with the input. For some errors like wrong password, merchants can also provide a hint that helps to enter the correct information.

6. Always Display Amount
Some e-commerce websites hide the actual payment amount while the user enters payment information at the checkout section. And when the actual payment appears or is deducted, it can annoy the user. Hence, it is always recommended to display the actual amount to be paid by the user, so that there are no surprises for the user.

7. Clear Call-to-Action buttons
A generic call to action such as “Go” and “Ok” does not explain well. Instead, use a call to action that explains the process such as “Pay Now”, “I’m ready to pay”, “Proceed to pay” etc. Such call-to-actions eliminate distractions and helps in faster checkout.

Some Other Aspects of Payment Usability

Mobile Experience

Mobile Experience, UX
Image Courtesy: dribbble.com

With the rise in mobile phone usability, users now not only purchase from desktops but prefer smartphones for convenience. This user behaviour has connected payments through mobile devices, and here too payment usability is utmost important. With almost every e-commerce merchant supporting mobile channel, users look for simpler mobile payments options. In this case, speed and usability along with less information input are essential to users.

For anyone who is aiming business growth, the best of mobile payments experience for a user is:

  • One-click payment
  • Minimum inputs
  • Less typing in small screen
  • Eliminate extra steps
  • Mobile friendly design and navigation

Customized Payment Gateway

Customized Payment Gateway
Courtesy: dribbble.com/johnyvino

If you are a business that feels that your payment form is unpleasant, but at the same time you do not wish to spend on redesigning it as it is an expensive affair, a customized payment gateway is your option. A tacky checkout section may reduce conversion and hence, you should look for a payment gateway that is responsive and can be easily integrated with your website. A responsive payment gateway allows the user to pay from any device and can be easily customized to fit your site.The more natural payment process is the likeliness of returning users exponentially improves. While choosing a payment gateway provider, always look for the one that:

  • Provides fastest and easiest checkout
  • Supports payment form with multiple languages
  • Allows to pay on your site instead of redirecting to the third party

The simple checkout for users impacts any business. Payment usability not only concerns user experience but also assist in conversion growth. Many businesses lose their customers at the end of purchase cycle; hence it is mandatory for a business to provide users with a smooth checkout and a better buying experience. For a smooth and flawless payment screen, all a business owner needs to take care of, other than the above-mentioned aspects, is to carry out usability tests for bugs and unexpected crashing of apps.

Applications Offering Smoothest Checkout UX

Many ecommerce websites offer a smooth checkout feature and are considered the finest for payment usability aspect. A convenient checkout allows either one-time registration or allows check out as a guest user, making it easy for the user to pay.

Here goes our list of some of the finest ecommerce checkout sections:

  • Amazon – The frequent users of Amazon would agree that the checkout process with a desktop as well as the mobile app is truly convenient. Like all other ecommerce sites, it requires user details such as billing and shipping address, preferred payment method at initial purchase. But once you are registered, it’s just a three-step checkout.
  • Myntra This Indian fashion accessories and online clothing store offers a great UX. It also offers users with a three-step checkout similar to Amazon. However, the difference is Myntra checkout section displays almost all the payment methods available credit/debit cards, net banking, UPI, mobile wallets and even cash on delivery mode. For UPI payments and net banking, it redirects the user to a secured payment gateway which displays theme similar to Myntra theme retaining user trust and credibility.
  • Dominos One of the most technically sound and well-adapted ecommerce application is that of Dominos. The app is timely updated and works well with the changing customer behaviour. The best part of Dominos checkout is that it does not ask for registration, save payment details for returning customers. Along with this, if a user forgets the password, it can still order using email id. The application does not force to reset the password and then continue to order.

The Final Word

Having mentioned all the aspects of payment usability, it is quite evident that your checkout page is the crucial part of your online business. Unless you convert your users into customers, you cannot achieve sales and revenue online. The payment stage is level where trust is essential. A slight distraction or error can have a serious impact on your online store sales. Along with aesthetics, user feedback too plays a vital role in minimizing errors, reduce friction on the page and optimizing checkout section.

The key to better payment usability and the best of user experience is to streamline the checkout page. Ensure that as an online store, you offer all the available payment options to customers endowing them with the smooth user journey throughout the buying cycle- from initial user visit to sales conversion.

Our solutions have helped our customers scale their business to tremendous heights. Our dedicated team ensures that customer’s requirements are addressed at each and every step of the development lifecycle.

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Leverage our solid domain expertise in developing elegant and simplistic payment gateways for your products and Contact us right awayif you are on the lookout for a tech-partner.


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